Returns and/or Exchanges

ZMM® is happy to work with our customers.  We offer a 30-day, no questions asked return policy and a 90-day product warranty.

It is best practice to inspect your products when you receive them.  We do our best to monitor product quality and check before shipping, but things do happen.

If you have any issues please email: info@zeromilemark.com

In most cases our return process looks like this:

• Customer requests a return
• ZMM® will reply with a prepaid return shipping label (if return is within the window of time)
• Customer should then repack items, print/attach shipping label and drop-off the package at any location where FedEx is accepted
• ZMM® will then issue a full refund as soon as the items are checked back in at our warehouse

ZMM® handles exchanges on a case by case bases.